Updates are available for versions 7.5.2 and 7.5.3 of the system software that contain substantial performance enhancements and improvements. These updates are strongly recommended by Apple for all Macintosh computers running previous releases of System 7.5 because they contain bug fixes and allow Power Macintosh programs to launch significantly faster when virtual memory is on. The updates to System 7.5.3 and System 7.5.5 are available from Apple Computer www.apple.com or from the Microsoft Office 98 Macintosh Edition CD.
Using Punctuation Characters in Folder Names May Cause Problems
If the name of the folder you install PowerPoint 98 Viewer into includes a comma (,), single quotation mark ('), or exclamation point (!), you may have problems when you use the programs. To avoid problems, use the default folder or use only letters and numbers in folder names.
PowerPoint 98 Viewer can read a text file that describes multiple files to be presented. The text files should be created in a word processor and saved with the ".lst" extension. When creating the text file use the following format:
The following commands (command-line switches) are supported:
Automatic advance /A or /a (If timings are present)
Slide range /R=n-m or /r=n-m where n<=m
Loop continuously /L or /l
Kiosk password /K or /k for setting a kiosk mode for file
Print /P or /p for printing file
Write the file out where you specify the command and follow it by the exact path or relative path and file name. There must be a space between the command line switch and the path.
Take your sounds and movies with you. Since movies are usually large files they are not stored inside the PowerPoint presentation file. When you take your presentation with you be sure to bring along the supporting movies and sounds. It's a good idea to keep the presentation, inserted movies and sounds all in the same folder when you are creating the presentation.
Not all systems have the same fonts installed. If your presentation uses special fonts be sure to take the font along with the presentation to the location for best presentation. See your Mac OS documentation for more information on where fonts are stored and how to install fonts in the system. Also consult the licensing agreement for the fonts to make sure all requirements are met.
When adding Hyperlinks to other files or applications it's a good idea to make the paths to those files relative rather than absolute. If links are absolute they will not function correctly. Please see PowerPoint help regarding the addition of relative Hyperlinks.
The following is a list of symptoms that may occur if there is not enough memory available in PowerPoint 98 Viewer.
• When you open a large PowerPoint presentation or a PowerPoint for Windows presentation that contains many graphics, you may receive a memory message. Additionally, if the presentation contains a large graphic, 1.5M or greater, the graphic may not appear. This occurs because PowerPoint does not have enough memory to display or read the file. SOLUTION: Increase the memory requirements for PowerPoint by 5M. Also, make sure that virtual memory is turned on. Increase the memory requirements for PowerPoint until the graphic appears and you no longer receive the memory message.
• When you open a PowerPoint for Windows file that has a large number of images PowerPoint 98 Viewer cursor may remain busy for a period of time while the graphics are optimized for the Macintosh platform.
If you are receiving any of these symptoms, you can increase the memory requirements for PowerPoint by doing the following:
1. Quit PowerPoint 98 Viewer.
2. From the desktop, double-click the hard disk icon.
3. Double-click the folder you installed PowerPoint 98 Viewer in, usually Microsoft PowerPoint 98 Viewer.
4. Click the Microsoft PowerPoint 98 Viewer icon.
5. On the File menu, click Get Info.
6. Under Memory Requirements, increase the value in the
Preferred Size box by the amount listed below for the symptom
When you open in PowerPoint 98 Viewer a PowerPoint 3.0, 4.0, or 95 for Windows file that contains a sound object or movie object, the sound or movie may not play. The icon for the object appears in the file; however, you may receive a message when you double-click the object. To play the sound or movie in your PowerPoint 98 Viewer the presentation will need to be edited in PowerPoint 98, Macintosh Edition by deleting the icons or objects for the sound or movie and reinserting the sound or movie object in the presentation.
If you currently use Microsoft Internet Explorer version 4.0, please upgrade to version 4.01. Internet Explorer version 4.01; you can download the latest version from the Web at:
If you use Netscape Navigator as your Web browser, you may receive the following message when you click a hyperlink or open a Web page in the Viewer : "PowerPoint Viewer cannot open the URL you specified. Make sure you have a web browser installed and that it is configured correctly." This message appears because Netscape has not been registered in the Internet Preferences file. To avoid receiving this message, you can use the Internet Config application to register Netscape Navigator in the Internet Preferences file. Instructions for obtaining and using Internet Config can be found at:
Microsoft PowerPoint 98 Viewer is incompatible with Symantec AntiVirus for Macintosh virus definitions released before February 1998. If you are using one of these older SAM virus definition files and you cannot immediately download the latest update, you should disable the SAM Intercept extension in Extensions Manager before you run any of the Office applications.
For additional information and the latest SAM definitions, check the Symantec Web site at:
http://www.symantec.com
Using Microsoft PowerPoint 98 Viewer wtih Japanese Language Kits
The English version of PowerPoint 98 Viewer will not automatically register as a Japanese application when running on a computer with the Japanese Language Kit installed. Using the Japanese version of the PowerPoint 98 Viewer is recommended. However, you may insert Japanese text after running the registration application provided with the Japanese Language Kit.
There are a number of no charge options for support of this product
Microsoft Technical Support Online
Microsoft Knowledge Base
Microsoft PowerPoint Product Support phone line (425) 635-7145
Microsoft FastTips.
Because PowerPoint 98 Viewer is similar to PowerPoint 98, information on a particular topic such as printing from PowerPoint may also be pertinent to PowerPoint 98 Viewer. Keep this similarity in mind when you look for technical information on any PowerPoint 98 Viewer issue you may encounter.
The Microsoft Knowledge Base, the same information source used by support engineers, contains thousands of technical and support-oriented articles on Microsoft products, including PowerPoint 98 Viewer. You can access the Knowledge Base from any of the following sources.
The World Wide Web
To access the Knowledge Base on the World Wide Web, use the following address:
http://support.microsoft.com
TechNet
TechNet, the Microsoft Technical Information Network, is a technical information subscription service providing valuable technical information about Microsoft products, including the Microsoft Knowledge Base. The subscription service includes 12 monthly updates to the TechNet CD-ROM. For TechNet subscriptions or information, call (800) 344-2121.
The Microsoft FTP anonymous server provides access to the Microsoft Knowledge Base for those users who have access to an FTP program service provider. To access the Microsoft Knowledge Base through the Microsoft FTP site, do the following:
1. Log on to your Internet account.
2. At the Internet prompt, type
open ftp.microsoft.com
Or use the following IP address:
open 198.105.232.1
3. In the User Name field, type
anonymous
4. In the Password field, type your full electronic mail address (for example,
johndoe@test.com).
5. At the prompt, type "cd deskapps\powerpt\kb" (without the quotes) to go to
the KB directory.
6. Once you are in the KB directory, download the ReadMe.txt and Index.txt files
located in that directory. ReadMe.txt contains important information regarding
KB articles on the Internet FTP server and how to access them. Index.txt
contains a list of article titles and article IDs for each article.
Microsoft FastTips is an automated, toll-free service that provides quick answers to commonly asked technical support questions on key Microsoft products. FastTips also offers a comprehensive library of technical information and access to a faxable catalog of technical white papers and data sheets.
You can have any FastTip mailed or faxed to you from the automated Microsoft FastTips Technical Library, which you can call 24 hours a day, 7 days a week at (800) 936-4100.
